The Bank of Ceylon’s mobile payment application ‘SmartPay’ won two awards at the SLT’s Zero One Awards ceremony held recently at the Shangri-La Hotel Colombo.
SLT Zero One is a national initiative organized by Sri Lanka Telecom to foster digital excellence and innovation through information communication technology.
SmartPay mobile app emerged as the winner for “Best digital-enabled product/service” in the financial sector and also won the 1st Runner-up award for “Best use of mobile”. These awards recognize Bank of Ceylon’s dedication towards promoting and leveraging on digital technologies for business excellence in the financial sector.
The Bank’s Assistant General Manager Electronic Banking Centre Aruna Kumara received the awards on behalf of the bank and Assistant General Manager Marketing Saman Wickramasinghe, Assistant General Manager IT M.D.K. Karunaratne and a few other bank officials also participated in the ceremony representing the bank.
This year the competition was intense, having many numbers of entrants for the competition representing a wider spectrum of sectors. Awards were given to institutions as well as individuals who have made unique contributions to the digital sphere in Sri Lanka. The screening and evaluation processes were carried out by an experience panel of 20 judges with international exposure in digital technology.
BOC SmartPay has introduced to process transactions using LANKAQR code, the national QR code introduced by the Central Bank of Sri Lanka which facilitates real time transaction and settlement in the country. Current and savings account (CASA) holders of BOC now have the privilege of making payments using their smart phone at LANKAQR certified merchants. SmartPay app can be downloaded and self-activated by customers by following a simple registration process. Through the same app, BOC customers who wish to enroll as merchants can activate it by visiting the nearest branch. “SmartPay”, customers enjoy the convenience of cardless and cashless payments for their day-to- day necessities. It will be an ideal choice for today’s customer who seeks convenience, simplicity and speed as key factors in their payment experience. Since this is a customer initiated payment method, the errors will be minimal. “SmartPay” merchants can accept payments from both BOC and other bank customers through respective bank’s mobile payment application supporting LANKAQR QR code. SmartPay will facilitate merchants ranging from small to larger scale business ventures to accept transactions and enhance their sales turnover and business growth.
“With the Vision of delivering banking convenience to Sri Lankan, the Bank of Ceylon has stepped into empower its customers and they country’s economy by incorporating novel digital technologies to add flexibility to the Sri Lankan payment systems. Therefore, when the Central Bank made it a requirement to fall in line with its “Digital 2020” initiative to promote digital banking in the country, Bank of Ceylon was ready for it. Considering the importance of value-driven relationship building, the bank has aligned all its operations and processes to deliver maximum co-operation to assist customer service by incorporating digital technology” said, Assistant General Manager Electronic Banking Aruna Kumara.
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