Friday, March 27, 2020

Dialog offers to empower Sri Lankans during COVID crisis

As the global pandemic crisis intensifies, Dialog Axiata PLC, remains committed to keeping Sri Lanka connected during these challenging times.

With the prevailing situation turning online conveniences into daily necessities, Dialog has gone the extra mile to help Sri Lankans follow through with their social distancing efforts. In addition to keeping its customers connected during these turbulent times, Dialog has extended its support with host of special services for all Dialog Customers:

In line with the Government’s initiatives of curbing the coronavirus outbreak, Dialog in partnership with Wavenet International Pvt Ltd and MyDoctor (My Health Solutions Pvt Ltd), launched a free trilingual hotline via 1390 to provide all Sri Lankans with access to remote medical consultations and minimise physical visits to busy hospitals and clinics.

This trilingual medical advisory service can be accessed free of charge by dialing 1390 from any network.

Dialog deployed a pre-call announcement to inform of precautions on COVID19 and also established 135 – a free trilingual IVR service, for customers to receive information and advice on the latest developments of the Coronavirus outbreak.

In its efforts to minimise the disruption to the education system due to the early closure of schools, Dialog in partnership with the Ministry of Education and Headstart Pvt Ltd deployed a suite of free educational content and applications without any data charges for our children to continue learning from home.

Dialog together with its partners have extended free content and online access to the following educational and content platforms: Guru.lk, e-thaksalawa, Nenasa App and Dialog ViU App.

To facilitate Dialog customers to work from home and keep them connected during these challenging times, Dialog launched a host of concessions and special offers from 16 March.

Dialog also offers 100% bonus for all Data extensions on both Home and Mobile Broadband Postpaid accounts, effective March 16.

Dialog has doubled the standard 50% 4G Bonus to 100% 4G Anytime bonus for all internet card purchases through any of the online channels.

Dialog mobile Prepaid customers can avail 100% bonus Talk Time/ SMS /Data on daily/weekly Voice and Combo packs from March 22.

To stay updated on the latest developments during this prevailing situation, a free subscription until March 31.

All Mobile and Home Broadband customers can also enjoy the Dialog ViU app – Sri Lanka’s largest Video and Live TV collection – with no data charges.

To help Sri Lankans get through the social restrictions put in place to fight the Coronavirus pandemic, Dialog has extended all of its television channels to all Dialog Television customers for a very low fee.

An emergency credit facility is offered for all Dialog mobile prepaid customers who are unable to purchase top up cards or reloads.

Dialog offers a special 50% discount on its latest bundle for enterprise customers by, combining Microsoft Office365 Business Essentials with 2 GB additional mobile data.

Dialog has also introduced ‘BizConferencing’, a flexible and cost-effective Voice Conference Solution that is secure and easy to use anytime and anywhere.

The 100% Data bonus offered for HBB and Postpaid mobile subscribers is applicable for all Enterprise usage which can be activated via MyDialog app or by Bizcare platform.

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