Finagle opens its first retail outlet on July 17, the first outlet is based in Pelawatte, an area with high potential. The complete Finagle range of products will be on display at the new outlet.
One of the first to mechanise baking with state-of-the-art equipment, the first to obtain quality certifications and to export baked products. As their reputation grew, so did their base of customers. An island-wide distribution network ensures that they satisfy the needs of discerning individuals and reputed multi-national purveyors of fast-food.
Managing Director of Finagle Mahinda Ranasinghe, elaborating on the reason for the opening at this stage, stated, “This is an initiative of our Production Director, Gayan Arapaksha, from the beginning of our venture, our desire was to delight the customer through overall quality, not only of products, but of service as well.”
A retail setting poses a different set of challenges, and this will serve as an exercise to learn from and improve upon, even as they develop the service aspect of their business, from one retail outlet, to another. One thing is certain.
Their single minded focus on quality should make this new initiative a roaring success.
0 comments: