Deputy Chief Customer Officer, Sri Lanka Telecom, Prashantha Robertson, has been invited to speak at the Customer Experience Management in Telecoms Summit at Novotel West, London from January 29 to 31.
Prashantha is among the 30 plus internationally renowned telecoms experts who will be addressing a 500 strong audience, most of whom are from Europe and North America in this standout summit.
The summit will see speakers covering all customer touch-points, from advertising, to retail, to contact centers, to digital through presentations, roundtable discussions, workshops and networking opportunities.
This predominantly telco dominated summit has been recognized industrywide as the most important event which highlights the importance of customer experience.
A well known marketer, Prashantha has been in several blue chip companies in Sri Lanka during a career spanning over 25 years. Prashantha is a Chartered Marketer with qualifications from Chartered Institute of Marketing (UK).
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