HNB Assurance PLC (HNBA) opened doors of its 61st Branch in Tangalle recently. This state of the art facility offers a full spectrum of life insurance solutions for every walk of life. This momentous occasion was graced by the presence of HNBA’s Senior Management led by Prasantha Fernando, Chief Operating Officer of HNBA. The newly opened branch is located at Sea Avenue, Tangalle.
Issuing a statement to commemorate this event, Managing Director/CEO of HNBA and its fully owned subsidiary HNB General Insurance (HNBGI), Deepthi Lokuarachchi stated, “This new addition to the branch network reinforces our presence over the country, enabling our customers to avail themselves of the opportunity to broaden their knowledge spectrum about our products and services. We believe that this enhancesnot only our appearance, but also convenience at hand, in a customer point of view. As such unique resources stand a core competency towards our business drive, it takes us a step closer to achieving the benchmarks of superior customer service and returns, whilst aiding the build of long-lasting connections with them”.
Sharing his views, Chief Operating Officer of HNBA, Prasantha Fernando stated,“Customer centricity has always been our core focus and a key operating pillar, and this new establishment is a significant milestone within our all-encompassing goals of strategic expansion. As thecompany invests in uplifting the outlook of Point of Sales Outlets by creating a positive differentiation, it is our belief that these state of the art facilities would benefit customers in enjoying our innovative life insurance solutions”.
Deputy Chief Operating Officer of HNBA,Lasitha Wimalaratne expressed his views stating, “By expanding our footprint across the country, our business outlook is further widened, thus opening up more market opportunities that we intend to seize and maneuver our way through to achieving industry excellence”. He added that, “this new branch and its highly competent team of professionals would certainly assist in such, by fostering new relations with our existing and new customers while also providing an effective customer service, helping them to obtain the best life insurance solutions to suit their every need”.
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