CLC Islamic Finance, the Islamic Banking Division (IBD) of Commercial Leasing and Finance, has rolled out its island-wide customer outreach initiative with six new dedicated customer service centres, called ‘Dedicated Islamic Finance Super Dealer Points (SDPs)’.
Established at strategic locations across the island, SDPs are dedicated one-stop destinations that serve the Islamic financing needs of customers. SDPs will also engage as customer touch points in towns where branches are not located to serve the customers.
The new dedicated Islamic Finance service centers are located at Katuwanwila Polonnaruwa district, Madurankuliya Puttalam district and Madawala Kandy district. In addition, CLC Islamic Finance has established four more SDPs at Akkarapaththu Ampara, Oddamavady Batticaloa, Kinniya and Muthur Trincomalee.
“The addition of Super Dealer Points further strengthens our branch network enabling us to target specific customer segments and empower them with our wide range of products. These SDPs are part of our expansion plans to reach untapped regions and introduce customer centric, profit driven solutions to Islamic finance customers.
We are planning to build further on the SDP concept and establish more SDP centers to better serve our island-wide customer base” said Ilsam Awfer, Head of the Islamic Business Division.
The Islamic Business Division (IBD) of CLC commenced its operations in 2015 as an Islamic Finance Window under the regulatory license of Commercial Leasing and Finance PLC., by the Monetary Board of the Central Bank of Sri Lanka (CBSL).
Apart from the special certification received by the CBSL, CLC Islamic Finance is also approved by three members advisory board which consists of Ash-Shaikh Shafique Jakhura Chairman, Ash-Shaikh Murshid Mulaffer Member and Ash-Shaikh FazilFarook Member.
It has already appointed more than 30 trained professionals as dedicated Islamic Finance marketers to serve Islamic Finance products to customers across the country by conducting various workshops, awareness campaigns and training programmes.
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