People’s Bank the pioneers of Sri Lanka’s digital banking sphere, reached yet another milestone by launching its 100th People’s Wiz credit facility at the Bandarawela branch on 24th December 2020.
“People’s Wiz” Retail Loan Originating System (RLOS) is one of the Bank’s key innovative digital banking projects which enables the bank to disburse personal loans within 24 hours with minimal documentation. Traditionally, a 15-step procedure had to be followed to grant a personal loan making the process take as long as a month.
The Bank’s digitization projects were executed ensuring the maximum security and convenience for customer transactions. People’s Bank acquired the ISO/IEC 27001/2013 from the Sri Lanka Standard Institution and this certification is recognized as one of the highest honours for information security and management around the world. The Chairman People Bank, Sujeewa Rajapakse commenting on this momentous achievement stated, “As per the Government’s “Vistas of Prosperity” policy framework, every person in the country will be empowered by digital technology to face the modern world. During the lockdown periods, despite the COVID-19 pandemic, the bank took up the challenge to provide a continuous service to their customers through their digital banking platform”.
The CEO/ General Manager of People’s Bank Ranjith Kodituwakku stated, “The main objective of the People’s Bank launching its digital banking systems is to provide simple yet effective solutions to our customers while enhancing security and efficiency”.
Further commenting on this aspect he said “With this revolutionary system the bank now has the capability of offering banking and financial services on par with the international industry as well. Asia Money, Asian Banker and International Business Magazine and other leading award conferring institutions have honoured People’s Bank multiple times for its digital banking projects especially as they strive to cater to not just to businesses but to ordinary citizens as well”.
People’s Bank currently has established 240 Self Banking Units across the country to give an enhances accessibility and convenience to customers. These units include ATMs, CDMs and utility bill payment kiosks. Since these are open 24 hours a day, 365 days a year, customers can do most of their banking without visiting a branch.
In addition to this People’s Bank has incorporated mobile technology to its banking services. People’s Wave app was introduced as their first step in this direction. It became the most downloaded financial app in Sri Lanka with over 900,000 downloads within a short period. Peoples Wave and Peopled Web lets customers carry out their transactions from the comforts of their homes.
People’s Bank opened its first digital branch at York Street in Colombo. Since then, it has added most of the digital capabilities to all 348 branches.
0 comments: