Hatton National Bank (HNB) once again won recognition at the National Productivity Awards 2015 winning third place in the ‘Service Sector - Large’ category for the second consecutive year. First and second place were not awarded. Maithripala Sirisena was the chief guest.
Organized by the National Productivity Secretariat (NPS) of the Ministry of Public Administration and Management under the direction of the Public Administration, Local Government and Democratic Governance Ministry, the National Productivity Awards 2015 is the only national awards programme aimed at facilitating improvements to Sri Lanka’s productive work culture in addition to encouraging innovation and creativity.
HNB’s Chief Operating Officer, Dilshan Rodrigo said they are honoured to be recognised for efforts to set exemplary benchmarks in efficiency, environmental consciousness and enhancing customer engagement. “All of this is only possible due to the efforts of our highly committed and engaged staff who have demonstrated receptiveness to change in our journey of continuous improvement”.
Winners were selected according to a stringent set of evaluation criteria on par with evaluation standards followed in Japan, China, South Korea and other member states of the Asian Productivity Organisation.
HNB has made strides towards improving productivity and driving operational excellence,through the refinement of existing processes and the implementation of fresh initiatives all aimed at inculcating a productivity focused work-culture across every level of the organisational hierarchy.
Other significant initiatives undertaken towards productivity enhancement by HNB were the implementation of paperless office with automated workflow systems.
0 comments: