Capital Alliance Limited (CAL) – one of Sri Lanka’s leading full-service investment solution providers – introduced Video KYC (Know Your Customer) via their CAL Customer Portal to facilitate paperless, digital signature backed onboarding for investment products, offering a winning combination of greater convenience and safety for individual customers. By eliminating the need to fill PDF or physical documents, the end-to-end digital onboarding process available via both mobile and online web channels is tailored to be highly customer-centric with enhanced user experience and digitized workflow, resulting in an effortless and fast-tracked process that can be accessed from any time, anywhere by customers in an increasingly contactless world.
‘Know-Your-Customer’, or KYC is the identity authentication of new customers for account opening or onboarding, a due diligence approach adopted by banks and financial organizations to verify their customers according to heightened regulatory requirements. With Video KYC, CAL enables an encrypted audiovisual engagement, offering customers live assistance with the onboarding process, making the experience more efficient with visual verification, digital signatures and multi-factor authentication.
Interested parties can visit portal.cal.lk or download the CAL Online mobile app for iOS / Android for onboarding.
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