Tuesday, March 24, 2020

Hotels offer sanctuary for self-quarantine

As countries in Asia impose stricter entry requirements on foreign visitors amid a new wave of imported coronavirus infections, hotels in the region are seeing unexpected opportunities as quarantine lodgings for travelers and workers seeking self-isolation venues.

Industry players say the unusual proposal of repurposing hotels as quarantine quarters is one way the battered hospitality sector could fill up some rooms and get much-needed revenue during such tough times, while lending a hand to the most affected sectors or communities amid the escalating situation worldwide.

While hotels in parts of Europe and the U.S. have announced moves to reutilize their empty properties as shelters for the homeless, in Asia they are more likely to double as temporary housing solutions for workers affected by border closures. Or they serve to help people undergoing mandatory self-isolation due to their possible exposure to the coronavirus.

With few people traveling right now, Thailand’s A-One Hotels Group is employing a new tactic to attract bookings by rolling out a self-quarantine package at its Bangkok and Pattaya hotels, the company’s director of sales and marketing Shreyash Shah told Skift.

These full-board packages are targeted at Thais or residents who wish to isolate themselves for 14 days. Meals are delivered to the rooms on trolleys, while dishes, cutlery and bedsheets used by guests in self-isolation will be separated for special handling.

A special team will provide daily housekeeping services and help monitor the conditions of the guests under quarantine. Should any of these guests become unwell or develop any coronavirus symptoms during their stay at the hotel, they will immediately be sent to the several hospitals located in the vicinity of the hotel, according to Shah.

“We hope to get at least some customers with these quarantine packages, as standard tourists will not come during this time,” Shah remarked. These packages are priced very competitively with rates slashed by 20 percent, he added.

With the Singapore government making it mandatory for anyone entering the country since March 20, 11.59 p.m. to undergo a 14-day stay-at-home notice, Park Hotel Group Executive Director Shin Hui Tan has already seen an uptick in enquiries from returning residents wanting to check themselves into hotels during the two-week period.

(Skift)

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