Over 2,500 Emirates customers enhanced their travel experience by adding innovative home check-in services to their bookings in July.
The airline’s popular service enables passengers departing from Dubai to quickly and efficiently complete the check-in process in the comfort of their home and enjoy a swift and smooth journey through the airport.
During the peak summer travel departures from the UAE in July, Emirates’ home check-in services were typically booked for groups of four to five people, with travellers’ most popular destinations being Amman (Jordan), Beirut (Lebanon) and Male (Maldives). Underscoring the popularity of the service, some 400 home check-ins were for repeat customers who had already taken advantage of the service before.
During the safe and convenient home check-in process, customer-oriented agents check in travellers for their flights, issue boarding passes, weigh and tag their sanitized baggage and ensure these are delivered to the airport and loaded onto the aircraft. Each piece of baggage is disinfected with a long-lasting protective coating that lasts for up to 72 hours.
Customers also have the option to book fast-track marhaba services to help whisk them through airport immigration for an even more contactless on ground experience. In addition, travellers can also book pre-travel Covid-19 testing. A qualified medical professional performs the swab test ahead of the home check-in process, and results are shared with customers digitally. All passengers who test negative for Covid-19 receive a medical certificate within 24 to 48 hours to meet the entry guidelines of their destination.
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