Tuesday, January 5, 2021

ComBank introduces ‘e-slips’ mobile app

Cash and cheques can now be deposited paper-free into current or savings accounts at Commercial Bank of Ceylon, following the launch of an innovative new app that generates ‘e-slips.’

This is the first app to be launched in Sri Lanka for cheque deposits, and significantly enhances customer convenience in the new normal environment, the Bank said.

The Commercial Bank e-Slip app enables customers to create electronic deposits on their smart phones in respect of cash and cheque deposits.

This app can be downloaded free of charge from the App Store or Google Play Store. The app is operable in English, Sinhala and Tamil and is compatible with both Android and iOS powered smartphones and devices. The Bank said anyone with the app can now support its green initiative by eliminating the paper and envelopes used in the standard deposit process.

Catering to a clientele that is environment-conscious, the app also helps save time, as customers can digitally fill their e-slips on the app for cash deposits or capture an image of the cheque after crossing the reverse with the words ‘Com e-Cheque’ for cheque deposits before arriving at the Bank. Depositors can also conveniently maintain a record of all their deposits in one place on the app, without the hassle of filing the receipts of their bank slips.

After downloading the ‘ComBank e-Slips’ app users simply self-register themselves, activate their app after receiving a one-time-password (OTP), and begin their slip-less deposits. Whenever an e-slip is created the app generates a QR code which can be shown at the bank counter when the cash is handed over. The e-Slips app provides users the facility of verifying the account numbers of recipients before making deposits, and categorising each deposit according to purpose for convenient tracking and retrieval. Each completed transaction is acknowledged with an e-receipt.

Customers can only deposit one cheque per transaction via the e-Cheque app at a time, although any number of transactions can be submitted in a day, the Bank said.

When cheques are deposited via the app for utility bill payments, for Commercial Bank Credit Card payments or to accounts with special narrations, it is mandatory to state such details on the reverse of the cheque prior to scanning it. The e-receipt generated after a successful transaction will include a QR code and a reference number, and will be saved in the app with the image of the relevant cheque for a period of three months.

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