Chairman Employees Trust Fund Board Sriyan de Silva Wijeyeratne said that companies with flexible work arrangements had to rethink their performance measurement metrics.
Wijeyeratne was speaking to the National Chamber of Commerce Youth Forum on the new flexible working arrangement trend in the nation on 25 April.
Wijeyeratne said that given higher rates of digitization most government processes could still be operational. He said that even Japan with technological advancements required a large political impetus in the early 2000s to digitize all processes. He said, “the guys who figured out this are going to win.” Wijeyeratne criticized the managerial view that flexible working arrangements were not suitable for Sri Lanka. He said that the proof of their success and sustainability are currently seen.
Head of Human Resources and Legal Hayleys Darshi Talpahewa predicted that flexible work arrangements would become more common even after the crisis. She said it was important for firms to set out guidelines enabling flexible work. She said, “You need to identify the people who can work from home.”
Wijeyeratne predicted that with a shift to mobile working there would be changes in consumption patterns with greater emphasis on remote delivery. He said that big businesses were static in their thinking and that smaller businesses were better placed to adapt to greater mainstream acceptance of flexible working. He predicted that there would be greater levels of outsourcing as big businesses look to reduce capital outlay.
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